Coronavirus (COVID-19) Response:

Learn about our non-contact benefit enrollment platform Tele Enrollment and Communication.

Learn More

Tele Enrollment and Communication

During this unprecedented time of uncertainty and the prevention of the spread of COVID-19, our first thought is for the safety and well-being of all people and businesses impacted by these circumstances. At WBS our focus is putting people first and protecting everyone’s health and safety. At Worksite Benefit Services, we have the capability of conducting successful non-contact benefit enrollments through our tele enrollment and communications platform which provides personalized communication enrollment via outbound calls or virtual meetings. Here are some of the features of our unique service:

  • Personalized enrollment and communication via telephone or our Virtual Room
  • Outbound calls to employees or direct connect to our Virtual Room- Inbound accessible as well
  • Virtual project specific training
  • Virtual communication materials
  • Virtual access to all reports providing appointments by day/week and location, completed appointments, no show appointments, etc
  • Mobile friendly scheduling app
  • Scheduler automatically sends appointment notifications and Virtual Room link reminders via email and text, then syncs with Microsoft, Google and Outlook calendars
  • Appointments can be canceled or rescheduled through the app
  • Toll-free number for assistance in employee scheduling
  • Customized hours to accommodate each customer’s culture
  • Personalized company voice queuing
  • English and bilingual speaking benefit advocates
  • All calls are recorded for accuracy, consistent messaging and maintaining compliancy
  • We adapt to your technology or we can provide a platform

We are fully staffed and available to conduct your non-contact benefit enrollment.

For more information, contact Darell Eidson at (205) 335-8502 or Rick Herring at (205) 335-8503