Year: 2020
COVID-19……OVERCOMING THE STATUS QUO
CHANGE IN OPEN ENROLLMENT DELIVERY METHOD AS WELL AS MOVING EMPLOYEES FROM A PPO MEDICAL PLAN TO A RBP MEDICAL PLAN The Challenge Previous open enrollment periods were face to face with each of the client’s associates….this is what they wanted and expected. However, during this time of COVID-19 we were tasked with meeting each…
Read MoreEducating on Medical Plan Changes / New Health & Wellness Clinic
The Challenge There were 135 eligible team members in 34 locations. We were tasked with educating and communicating medical plan highlights and explaining three different networks that an associate could use. Their medical plan deductibles, copays and maximum out of pocket expenses would depend on which network was used for treatment. Therefore, we would need…
Read MoreEducating on Referenced Based Pricing Medical Plan
The Challenge A predominantly gray collar population with 1600 eligible associates located in 38 states with multiple locations in most states. We were tasked with educating and communicating the Reference Based Pricing (RBP) medical plan, how to use the concierge service and the Health Savings Account (HSA) to associates which were previously on a very…
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